RTD's biggest problem is that he thinks his characters serve the story, rather than the story serving the characters. Rusty, that only works if you have unfailingly great stories. Did Torchwood? Hell no! It had characters who for the most part were unlikeable/invisible and when they reached the point of any character becoming likeable, of there being a real dynamic between the characters, they killed them! I mean, why did Torchwood even exist in the first place? Why wasn't it just Jack riding around in a mystery mobile solving crimes with his beloved animal sidekick, Janet the Weevil? Why bother with the pretense of team members when their personalities were interchangeable? The writers had no real love/interest in the characters. The lack of development and rubbish continuity is proof of that. They could have spared people the frustration by introducing new characters every week and killing them off at the end.

God, I'm reaching the point where I can't think about Torchwood anymore without 'stupid stupid show' playing on a loop in my brain.